Ulianto, U., and E. S. Darmawan. “The Analysis of Community Satisfaction on Healthcare Services at the Harapan Insani Hospital”. Jurnal Medika Hutama, Vol. 3, no. 02 Januari, Jan. 2022, pp. 2143-51, http://jurnalmedikahutama.com/index.php/JMH/article/view/427.