Pribadi, Natasya. “Hospital Strategies in Facing Customer Behavior Changes Due to COVID-19 Pandemic”. Jurnal Medika Hutama 4, no. 02 Januari (January 17, 2023): 3324-3329. Accessed July 8, 2026. http://jurnalmedikahutama.com/index.php/JMH/article/view/615.